The Agentforce Platform Testing team used automation to supercharge their quality testing, achieving a 1000%+ productivity gain. 🌟And no, that's not an exaggeration, that's the power of AI in action. Learn how they overcame non-deterministic response validation obstacles and hour long sync barriers to maximize efficiency, and more importantly, give them time back to focus on high-value architectural innovation.
What brings top sales talent back to Salesforce? 🤔 For these three professionals, the answer is clear: advanced agentic tools, future-ready systems, and a culture designed for success. Discover more about their stories
In large-scale testing environments, triaging failures can become a bottleneck. With 6M+ daily tests, 78B test combinations, and 150k+ failures each month, we needed a smarter way to help developers focus on fixes, not noise. Enter the AI-powered Test Failure Triage Agent: - Built in just 6 weeks with tools like Cursor - Context-driven AI suggestions for developers - Incremental delivery to build trust in the system - 30% faster resolution times across the board This is how AI is transforming engineering operations at scale—removing friction, accelerating productivity, and reshaping how we deliver. Learn more:
Dreamforce is right around the corner! 💫 So now is the perfect time to highlight the fact that events designed with accessibility in mind don’t just serve attendees with disabilities — they elevate the experience for everyone. From captioning and assistive tech to quiet zones and inclusive physical spaces, these thoughtful touches drive engagement, innovation, and brand reputation. Learn more about how an accessible-first approach helps organizations stay ahead, and why accessibility isn’t just the right thing to do, but also a smart business strategy. Salesforce Accessibility spoke with Stacey Romero from Workday, and our very own Amy Wood, for this article:
When Heather Mao steps into our Salesforce Singapore office, she’s not just starting her day — she’s stepping into the future of AI. As a Strategic Account Director covering Agentforce and Data Cloud, Heather lives at the intersection of innovation and human connection. Her day spans everything from educating clients on AI capabilities to tailoring strategies for industries as diverse as SMBs and the public sector. Her approach? Listening first. Building relationships. Teamwork above all. That’s how she’s helping ASEAN customers embrace AI with confidence. Learn more:
What's the secret to managing millions of documents to ensure seamless customer interactions? 🤔 From optimizing query execution to achieving near-perfect uptime (99.99%), The Agentforce Data Library team shares how they're doing just that — and more. Don't miss their game changing strategies:
Dublin is calling! 🇮🇪 Are you up for the adventure? Business Development Reps Cecilie and Marcus made the move from the Nordics to Dublin with the support of Salesforce, and their careers have been thriving ever since. 🤩 Learn more:
A 12-month program to elevate the best AEs to even greater heights? Yep, we have that. The AE Excellence Academy is designed to upskill and invest in our top-performing Account Executives, and you could be one of them. 👀 Learn more:
The Agentforce Era is here, and there's no better time to consider a return to Salesforce. 👀 Meet three Salesforce sellers who did just that as they share how our groundbreaking AI tools (like Agentforce!) are bringing them career and sales success.
It's not surprising that AI powers our daily work, but here's something that might be. 👀 After setting a company-wide AI tooling baseline, we reached over 90% AI adoption across six major clouds in just three weeks, reducing development times and increasing productivity drastically. Vivienne Wei (COO, Unified Agentforce Platform) and team share more:
